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1. When and where are the Board of Supervisors meetings?

Board Meetings

Open meetings of the Madison County Board of Supervisors, including joint meetings with the Planning Commission, are held in the Board Auditorium located within the Administration Building at 414 North Main Street unless otherwise noted. Per month, the Board will hold two regular meetings and one joint meeting with the Planning Commission. The dates and times for these meetings are as follows:

First Regular Meeting

Apart from regular meeting items, the first regular meeting serves as the meeting where County Departments provide updates to the Board of Supervisors. While Department updates may also be given upon request at other meetings, the first regular meeting always has an item listed for updates by County Departments, Constitutional Officers, Agencies, and Other Committees.

These meetings are held on the Second Tuesday of Each Month at 4:00 PM.

Second Regular Meeting

The second regular meetings, unless otherwise noted, do not feature an item for County Department updates. While Departments may give updates at these meetings, there is no regular item on the agenda for these updates to be given.

These meetings are held on the Fourth Tuesday of Each Month at 6:00 PM.

Joint Meeting with the Planning Commission

The Planning Commission serves as the advisor to the Board of Supervisors in matters of planning and zoning by preparing and recommending plans, ordinances, capital improvement programs and similar documents, and reviewing development proposals. Joint meetings between the Board and Planning Commission typically involve the review of cases regarding rezoning, special use permits, subdivision applications, the County plan, and ordinance reviews.

These meetings are held on the First Wednesday of Each Month at 7:00 PM.

2. How do I join Board of Supervisors meetings virtually?

Streaming links for the Board of Supervisor's meetings.

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1. Where do I purchase a dog license?

You can purchase a dog license at the Treasurer's Office.  (410 North Main Street, Madison, VA. 22727)

2. Can I request a dog license through the mail?

Yes. Send a copy of the current rabies certificate and a check for the license requested. Be sure to include your address so we can send your receipt and tag(s).  Beginning on November 1, 2018, Lifetime Dog Licenses will be sold for a cost of $10.00 per dog.

3. How old does my puppy have to be to buy a dog tag?

When a puppy is four (4) months old it is required to have a Dog License.

4. What do I need to get a dog license?

You must present a certificate of vaccination, properly executed and signed by the licensed veterinarian performing the vaccination, specifying the date of the vaccination, the date required for revaccination, a brief description of the dog and the name and address of the animal's owner.

5. What does a dog license cost?

Beginning November 1, 2018, Lifetime Dog Licenses will be sold at a cost of $10.00 per dog.

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1. What should I do if I dial 911 by mistake?

Do not hang up. Stay on the line and let the dispatcher know that it was a mistake. When someone hangs up the dispatcher does not know what the circumstances are at the occurring location. Law enforcement units will be dispatched on all 911 hang-ups, misdials, and open lines. By staying on the line and letting the dispatcher know that the call was a mistake allows that information to be relayed to the responders, giving them accurate information about the 911 call.

2. How do responders find my house or business?

Dispatchers have mapping software that automatically plots a point when an E-911 call is received; the dispatcher will confirm this information with the caller. This allows dispatchers to help responders find your location. A well-posted E-911 address will do a great deal to ensure that responders don't spend an unnecessary amount of time getting to your home or business.

3. How do dispatchers notify responders of an emergency?

Dispatchers will transmit information about an emergency by way of an analog paging system and digital radio frequencies. Information from the Computer Assisted Dispatching (CAD) software will also push certain information out to the responder by way of a mobile application called Active911. Information such as the location and call specifics will be relayed to the responders by the dispatcher.

4. Will answering so many questions delay the responders getting to my home or business?

No, answering the questions presented by the dispatcher will not delay a responder getting to your home or business. We use a concept called team dispatching. While one dispatcher is asking questions and documenting responses their partner is busy monitoring the call and notifying responders of the emergency. This allows a flow of information and a timely response simultaneously to occur.

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1. If I don't have health insurance, will other types of insurance pay for EMS services?

Many automobile and homeowners' insurance policies provide coverage for EMS transports. We recommend that individuals review their insurance policies and coverages. The County's billing services company will bill health insurance first, followed by auto insurance and then any other insurance that may apply.

2. How will billing-for-EMS-services work?

Beginning August 1, 2010, Madison County will generate a bill each time EMS services, including ambulance transports, are provided to a patient by the staff of the County's Department of Emergency Medical Services ("MEMS"). Madison County has contracted with Ambulance Medical Billing  (view the company's website for more information) to handle the billing process. Following receipt of EMS services, a patient will receive correspondence from Ambulance Medical Billing asking for confirmation of residence address and insurance coverage. Once information about a patient's insurance coverage has been verified, a claim form will be forwarded to his insurance provider, Medicare, or Medicaid as may be applicable. Patients themselves will not be billed until all insurance options have been exhausted.

3. If I have an outstanding unpaid balance, will I be refused ambulance service?

No. All patients will be treated and transported and no person will be denied service due to any delinquent accounts. Emergency service providers who respond to your call will have no knowledge of who has paid and who has not paid.

4. If Madison EMS comes to my house but I don't need an ambulance transport, will I receive a bill?

No. Fees for EMS services will be billed only if you are transported by ambulance.

5. What are the billing rates for EMS services?

Madison County will charge a fee of $13.00 per mile for each ambulance transport and a fee of $425 to $775 for EMS services provided in connection with the transport, depending on the level of EMS care required by the patient. There are three levels of EMS care: (1) Basic Life Support (BLS); (2) Advanced Life Support-1 (ALS1); and (3) Advanced Life Support-2 (ALS2).  Madison County's fees are established by a resolution of the Board of Supervisors, consistent with rates allowed by the Center for Medicare and Medicaid Services (CMS) for our geographic region.

6. What if I don't have insurance and am unable to pay, or I have insurance but am unable to pay any balances due?

No one will ever be denied treatment or transport based on his or her ability to pay. If a patient receives a bill that he/she is unable to pay, the patient should contact the billing services company to apply for a financial hardship waiver. A financial hardship application form will be sent out by the billing services company, upon request by an individual.

7. When will a financial hardship waiver be granted?

A financial hardship waiver will be approved if an applicant demonstrates that his or her household income, based on the applicable family size, is at or below 300% of current federal poverty guidelines.

8. Will I be billed for amounts not covered by insurance?

A County resident will be billed only to the extent of his or her Medicare, Medicaid or other health insurance coverage. Any remaining cost-sharing amounts (e.g., co-payments, deductibles) will be waived for County residents. If you are a County resident who is not covered by Medicare, Medicaid or any other health insurance coverage, charges for EMS services will be waived.  If you are a non-resident, then your insurance company will be billed and you will subsequently receive a bill for applicable cost-sharing amounts remaining after insurance claims have been processed. Any non-resident who is without any form of insurance coverage will be billed for the entire amount of the EMS services delivered. If a patient who receives a bill is unable to pay, then the patient may apply for a financial hardship waiver.

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1. Is same-day registration new in Virginia?

Yes. Beginning with the 2022 General Election, the General Assembly approved legislation that provides the ability to register at any time, up to and including Election Day.

2. How is this different from how registration has previously worked?

Previously, registration was closed for 21 days before an election; there was no ability to register to vote after this deadline. The new law allows registration, with limitations, during the 21-day period before an election.

3. What is a provisional ballot?

Provisional ballots are used by voters who do not appear on the list of registered voters at their polling location. Provisional ballots are not processed by a vote-counting machine at the time of voting but rather are subject to approval by the local Electoral Board prior to the ballot being counted.

4. What happens to my provisional ballot after I vote?

The General Registrar’s office for your locality will research your ballot to gather evidence about whether you are qualified and eligible to vote. The General Registrar’s office will forward your ballot and the information gathered to the Electoral Board to review and approve or deny your ballot.

5. How will I know if my provisional ballot is counted?

After you vote, you will be given a notice with the date, time, and place where the local Electoral Board will make a decision regarding your provisional ballot. You are entitled to attend this meeting, but you are not required to attend in order for your ballot to be counted. If your registration application is approved and there are no other issues, your ballot will be counted. If your ballot is not counted, you will receive written notice from your General Registrar.

6. Who can same-day register?

Any person qualified to register to vote is eligible. However, if you are already registered in a different locality and seeking to update your registration, you may be eligible to cast a non-provisional ballot, rather than the provisional ballot used for same-day registration. Your General Registrar or officer of the election at your polling place can provide further information about eligibility.

7. When can I same-day register?

Same-day registration and voting with a provisional ballot can be utilized after the 21-day deadline to register to vote on a non-provisional ballot.

8. Where do I same-day register?

You may same-day register at the office of your General Registrar during the early voting period. On Election Day, you must go to the the polling place for the precinct in which you reside if you wish to utilize the Same Day Registration.

9. How do I find my polling place?

You can find this information by contacting the office of the General Registrar at 540-948-6533 or Email General Registrar.

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1. When is the Transfer Station & Recycling Center (Dump) open?

Day	Open	Close
Sunday	CLOSED
Monday	8:30 AM	5:00 PM
Tuesday	8:30 AM	5:00 PM
Wednesday	CLOSED
Thursday	8:30 AM	5:00 PM
Friday	8:30 AM	5:00 PM
Saturday	8:30 AM	4:00 PM